Seller - I am Claire Middleton and In The Frame Designs, ITF Designs and TinyDancers© are my trading names, which I use together and/or individually.

Buyer - The person who buys or agrees to buy the Goods from the Seller.

Goods - The articles which the Buyer agrees to buy from the Seller.

Price -  The price for the Goods excluding carriage, packing, insurance and VAT

Conditions - The terms and conditions of sale set out in this document and any special terms and conditions agreed in writing by the Seller. 

Scope - These conditions apply to all contracts for the sale of Goods by the Seller to the Buyer to the exclusion of all other terms and conditions .  All orders for Goods shall be deemed to be an offer by the Buyer to purchase Goods pursuant to these Conditions.  Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.  Any variation to these Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Seller.
 

Price - The Price shall be as stated in the invoice raised at the time of sale in respect of the Goods. 

The Seller requires the Buyer to pay a minimum of £20.00 deposit when placing an order.  This deposit is NON-REFUNDABLE.

The Seller shall be entitled to invoice the Buyer for the Price at any time after the Seller has notified the Buyer that the Goods are ready for delivery/collection, or the Seller has tendered delivery of the Goods. 

Invoices must be paid for at the time of collection of the Goods, or in the case of deliveries, prior to the goods being despatched. 

PAYMENT is by Paypal only - details supplied on request.

Time for payment of all invoices shall be of the essence. 

If the Buyer fails to make payment on the due date, or if the Seller has reason to believe that the Buyer may be unwilling to pay for the goods, then the Seller shall be entitled, without prejudice to any other right or remedy available to the Seller to suspend or cancel delivery.

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Risk / Title:

Property in the Goods shall not pass from the Seller until the Buyer shall have paid the Price plus VAT in full, and no other sums whatever shall be due from the Buyer to the Seller.

The Seller may, on request, manufacture goods in accordance with the Buyer’s drawings, designs, sample sections, specifications or instructions. 

The Buyer accepts full responsibility for the accuracy of the same, and indemnifies the Seller against all liability arising from compliance therewith. 

The Buyer is responsible for ensuring that any licenses, consents or permissions required by statute, bye-laws, or otherwise are obtained. 

The Seller reserves the right to subcontract any order or any part of any order. 

Orders for non-stock goods cannot be cancelled after the order has been placed.  Such orders will not be accepted for return and/or credit. 

All communication during the commission process must be via Facebook or Instagram messenger. 

Processing times vary depending on the product commissioned.  

Time frames will be set out during initial consultation from inception to completion and dispatch.   

The Seller shall not be liable for any loss or damage whatever due to failure by the Seller to deliver the Goods (or any of them) promptly or at all.  

Cancellation must be agreed by the Seller.  

Requests for cancellation must be made as soon as possible and no later than 30 days before the agreed date of commencement of work on the commission.  

Once work begins on a commission the item cannot be cancelled. 

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The following items are non-returnable / refundable:

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• Personalised items

• Items not damaged in transit.

ITF Designs can only replace items which are defective.  The buyer must notify ITF Designs of any issue with their item within 5 days of receipt of the item. Any damage caused in transit will be resolved via Royal Mail and ITF Designs.  In the event of an agreed return, buyers are responsible for the safe return and postage costs.   If an item is not in its original condition upon return the buyer is responsible for the loss of value.

Any faults must be logged via intheframedesigns@yahoo.com

UK: Each item will be dispatched via Royal Mail, Second Class signed for.  Items are insured in transit.  Other delivery formats via Royal Mail are available but are subject to additional costs.

Any damage caused in transit will be resolved via Royal Mail ands ITF Designs. See refund policy. 

Postage costs vary depending on the items size and time frames for delivery.  The costs supplied cover the cost of postage and packaging.

International postage: Sent via Royal Mail Track & Trace, signed for.  Prices vary depending on the country of delivery.  Delivery time varies depending on destination.   Buyers are responsible for any customs or import tax that may be applied.  Any delay due to customs are not the responsibility of ITF Designs.

TinyDancers©: These items contain a miniature doll based on a design agreed with the customer and are strictly for display purposes only. THIS ITEM IS NOT A TOY and should not be removed from the frame.  The item contains small parts and is not suitable for small children or use as a toy.  They are for DISPLAY ONLY.  Costumes and any accessories within the TinyDancer frames are replicated as close to the original costume as possible.  Some materials (patterns) may not be suitable to reduce in scale. 

Frames: These are comprised of a mixture of new and reconditioned items, including dolls and materials.  

Pointe Shoes: These items are for DISPLAY ONLY.  They are not to be worn and are not suitable for dance.